Group dynamics don’t always go smoothly. Sometimes there are hang-ups caused by the individuals’ different personality styles, by their different needs or differing perceptions. If the principles of working together were that obvious, it would be an ideal world! ‘You against Me’ rather than ‘You AND Me against the problem’ is counter-productive within an organization.
This workshop focuses on all personnel dealing with organizational change or anyone working within a team.
Objectives
Use your defence mechanisms appropriately
Pick your battles
Understand the benefits of resolving your conflicts
Learn and practice the six rules of the art of conflict resolution
Recognize individual differences and the business situations where using these
six rules will bring you success
Advance in your relationships
Develop the ability to understand situations and your coworkers
Reduce stress
Content
Stages of crises
Causes of conflicts
Methods of conflict resolution
Six techniques for successfully resolving conflicts
Corpovision 2000 is accredited by Emploi-Québec (Agreement # 0008987). Our trainers meet the requirements of Law 90, which foresees an employer’s obligation to dedicate 1% of payroll budget to the training of its workforce.